Tyre & Service Centre

Tyre & Service Centre

XpressFit Terms and Conditions

1. Introduction

Welcome to XpressFit, a franchise of AutoXpress offering tyre and auto services at select Rubis fuel stations in Kenya. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.

2. Services Offered

XpressFit provides a range of automotive services, including but not limited to:

  • Tyre sales, fitting, balancing, alignment, and repair
  • Oil changes, including filters and spark plugs
  • Mechanical parts replacement, such as brake pads, batteries, and wiper blades
  • Automotive accessories, including car care items, mats, air fresheners, and safety products

3. Service Locations

Our services are available at the following locations:

  • XpressFit Thome (Marurui): Rubis Thome – Northern Bypass, Nairobi
  • XpressFit Thika: Rubis Thika – Kenyatta Highway, Thika
  • XpressFit Athi River: Rubis Athi River – Opposite Blue Triangle Cement, Athi River

4. Service Appointments

While walk-in customers are welcome, we recommend scheduling an appointment to ensure timely service. Appointments can be made by contacting us at +254 786 860 000 or via our website.

5. Pricing and Payments

All service prices are quoted in Kenyan Shillings (Ksh) and are subject to change without prior notice. Payments are due upon completion of services and can be made via cash, credit/debit cards, or mobile money platforms.

6. Warranties and Guarantees

We stand by the quality of our services and products. Specific warranties may apply to certain products or services; please inquire with our staff for detailed information.

7. Customer Responsibilities

Customers are expected to provide accurate information about their vehicles and any known issues. XpressFit is not liable for damages resulting from the provision of incorrect or incomplete information.

8. Limitation of Liability

While we strive for excellence, XpressFit is not liable for indirect, incidental, or consequential damages arising from the use of our services or products.

9. Privacy Policy

We are committed to protecting your privacy. Personal information collected during service appointments will be used solely for service delivery and will not be shared with third parties without your consent.

10. Amendments

XpressFit reserves the right to amend these terms and conditions at any time. Changes will be effective upon posting on our website or other official communication channels.

11. Contact Information

For inquiries or further information, please contact us at:

By utilizing XpressFit services, you acknowledge that you have read, understood, and agree to these terms and conditions.

XpressFit Returns & Exchanges Policy

We strive to ensure your complete satisfaction with every purchase.

Returns

  • Eligibility: Returns are accepted within 7 days of the original purchase date.
  • Condition: Products must be unused, in their original packaging (where applicable), and accompanied by the original receipt or proof of purchase.
  • Non-returnable items: Items that have been installed, used, or modified cannot be returned.

Exchanges

  • Replacement: We can offer an exchange for defective or incorrect items. Exchanges are subject to product availability and price prevailing on date of exchange. Defective products are products that have a manufacturing defect(s).
  • Process: Please contact our team on 0786 860 000 or visit your nearest XpressFit branch to initiate an exchange.

Contact Us For any questions regarding returns and exchanges, please reach out to our support team at 0786 860 000.

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